Privacy Policy

1. Overview

Jobo ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We may collect the following types of personal information:

• Identity information — name, trade type, and profile details you provide
• Contact information — email address, phone number, and location
• Usage data — how you interact with our platform, device type, IP address, and browser information
• Communications — messages sent through our platform between users

3. How We Collect Information

We collect information directly from you when you register, complete your profile, or contact us. We also collect information automatically through cookies and similar technologies when you use our Service.

4. How We Use Your Information

We use your personal information to:

• Provide, operate, and improve the Service
• Match builders with sub-contractors
• Communicate with you about your account and the Service
• Send relevant updates and notifications (you may opt out at any time)
• Comply with our legal obligations under Australian law

5. Disclosure of Your Information

We do not sell your personal information. We may share it with:

• Other users — limited profile information is visible to other platform users as part of the matching service
• Service providers — third parties who help us operate the platform (e.g. hosting, analytics), bound by confidentiality obligations
• Legal authorities — where required by Australian law or a court order

6. Overseas Disclosure

Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure they handle your information consistently with the Australian Privacy Principles.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can disable cookies through your browser settings, though this may affect some functionality of the Service.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or out-of-date information
• Complain about a breach of the APPs

To make a request, contact us at privacy@jobo.com.au. We will respond within a reasonable time, and no later than 30 days.

10. Complaints

If you believe we have handled your personal information in breach of the Privacy Act, please contact us first at privacy@jobo.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

12. Contact Us

For any privacy-related questions or concerns, please contact us at privacy@jobo.com.au.